GoGira Privacy Policy
Updated: April 28, 2026
Updated April 28, 2026
Notice
This Privacy Policy (“Policy”) applies to GoGira (“we,” “us,” or “our”) and explains how we collect, use, disclose, and otherwise process (“Process”) information when you use our applications (“Apps”), websites, software, features, and any other services we provide (collectively, the “Services”), or when you interact with us through sales, marketing, events, or other related activities. The Services are operated by Shyres SCR Inc.
Reading this Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. Questions? Contact contact@gogira.com.
Regional Supplemental Notices
- California: See U.S. Supplemental Statements (CCPA/CPRA).
- Colorado, Connecticut, Utah, Virginia: See U.S. Supplemental Statements.
- EEA/UK/Switzerland: See International Supplemental Statements.
- Australia, Canada, New Zealand, South Africa: See International Supplemental Statements.
- Other U.S. states (e.g., Florida, Montana, Oregon, Tennessee, Texas, Iowa, Delaware, Nebraska, New Hampshire, New Jersey, Minnesota, Maryland) may expand or clarify your rights. Where applicable, exercise rights as described in Privacy Controls and Rights.
Table of Contents
- Privacy Policy Changes
- Our Audience
- Third Parties and Links
- Personal Information We Collect
- How We Use Personal Information
- Legal Bases (EEA/UK/Canada)
- When and With Whom We Share Information
- Cookies and Other Tracking Technologies
- Social Logins
- International Data Transfers
- Data Retention
- How We Keep Information Safe
- Privacy Controls and Rights
- U.S. Supplemental Statements
- International Supplemental Statements
- Contact Us
1) Privacy Policy Changes
We may update this Policy from time to time to reflect changes to our Services, legal requirements, security practices, or business operations. If we make material changes, we will post the updated Policy on this page and provide additional notice where required by law. Where required, we will obtain consent before the changes apply. Your continued use of the Services after the effective date of a non-material update means you accept the revised Policy. If you do not agree, you should stop using the Services.
2) Our Audience (Children's Privacy)
You must be 13 years or older to create an account. The Services are not intended for children under 13 (or below the minimum age to consent to data processing where you live). If we learn an account belongs to someone under the applicable minimum age, we will delete the information and terminate the account.
Minors (13-17).
GoGira does not show third-party ads in product and does not use cross-context behavioral advertising to minors.
Profile sharing. Students may choose whether to share their profile with higher-ed institutions and/or partners through GoGira. If a student shares their profile, approved higher-ed institutions and/or partners may view the information the student has provided within GoGira as part of that shared profile.
Profile sharing is not the same as contact sharing. Sharing a profile does not automatically share the student's direct contact information and does not by itself authorize off-platform contact by phone, text, email, or other channels.
Connections. If a student chooses to connect with a specific higher-ed institution or partner through GoGira, that specific recipient may also view the student's direct contact information and applicable communication preferences (including email, SMS/text, in-app notifications, push notifications, and physical mail where applicable) as made available through the relevant GoGira feature or workflow.
Ages 13-15. Where a state could treat pre-connection profile sharing as a “sale” or “share,” we obtain opt-in before enabling that activity and maintain records of consent where required.
Maryland (effective Oct. 1, 2025). We apply data minimization and do not engage in targeted advertising to minors.
Parent/Guardian oversight. Students ages 13-17 may add a parent/guardian for optional viewing of the student's in-app activity and messaging with partners or higher-ed institutions.
3) Third Parties and Links
We may reference or link to websites or services (e.g., colleges, universities, career, higher-education, and financial-aid partners) with their own privacy policies. We are not responsible for those practices. Review third-party terms before providing information.
4) Personal Information We Collect
We collect information (a) automatically, (b) from other sources, and (c) directly from you.
We (and/or trusted partners acting on our behalf) automatically collect certain information when you visit, use, or navigate the Services. This does not reveal your specific identity (like your full name) but may include:
- Device & Usage Data: IP address; device identifiers; browser and device characteristics; operating system; language preferences; referring URLs; device name; Internet service provider or mobile carrier; system configuration; pages/screens viewed; navigation paths; time spent; access times; error logs/crash data; diagnostic and performance data.
- Location Information: We may collect or process general location information, such as ZIP code, county, city, state, region, or country, including location information you provide directly or approximate location inferred from IP address or similar technical signals. General location is used to provide core matching features, including relevant higher-education, career, scholarship, school, service, and event recommendations.
- Preferences & Engagement: Interactions with our emails, text messages, push notifications, and in-app messages.
- Support Telemetry: Dates of contact; chat transcripts; call logs (including phone numbers you use to contact support).
- Cookies/Similar Tech: Cookies, pixels, tags, and local storage used for session integrity, security, preferences, analytics, and (for adults off-platform) marketing attribution. See Cookies and Other Tracking Technologies.
With your permission, we may also collect precise geolocation from your device, such as GPS-based location, to provide optional nearby opportunities, events, schools, services, or location-based recommendations. Precise geolocation is optional, requires your opt-in permission, and may be turned off at any time through your GoGira settings or device settings. We do not use precise geolocation for hidden tracking, continuous monitoring, unrelated advertising, data brokerage, or cross-context behavioral advertising.
Do Not Track: Some browsers send DNT signals; we currently do not respond to DNT.
To provide relevant Services and keep records current, we may obtain information about you from:
- Public databases and data providers
- Joint marketing/affiliate partners
- Social media platforms (if you interact via your social account)
Examples: mailing addresses; job titles; email addresses; phone numbers; intent/behavior data; IP addresses; social handles and URLs; and public profile information, subject to your social platform settings.
For minors, we do not buy, license, append, or otherwise use third-party marketing profiles, brokered audience segments, intent data, or similar commercial data for advertising, profiling, or targeted outreach purposes.
You may provide information when you register, create a profile, use features, fill forms, upload content, communicate with us, or otherwise use the Services. Below are the main user roles and the personal information we may collect.
- Identifiers: Name (if you contact us), email, phone; dates of contact; chat transcripts; feedback/reviews/comments you submit.
- Sensitive Information (only as permitted by law and with consent if required): Limited categories such as information revealing race/ethnicity or beliefs only if you provide them voluntarily (e.g., in a message to us).
- Support/Diagnostics: As described in “Information Collected Automatically.”
- Identifiers: Name, email, phone, mailing address, date of birth, communication preferences, usernames, authentication data.
- Education & Profile: Educational status and plans; grade/level; general interests; Profile Summary fields (at-a-glance); Additional Profile fields (e.g., grades, courses, activities, attributes, references, uploads, essays/portfolios, and other materials you choose to provide).
- Demographics (optional/where permitted): Gender/identity, ethnicity, residency/citizenship, financial status, only if you choose to provide and as permitted by law.
- Parent/Guardian Info (if applicable): Relationship, contact info, permissions.
- Payment Data (if you purchase subscriptions): Payment instrument and billing details (processed by our payment providers; we do not store full card numbers).
- Location Information: General location, such as ZIP code, county, city, state, or region, which may be required for core matching features; and, only with your opt-in permission, precise geolocation from your device for optional nearby schools, services, programs, events, and opportunities.
- Identifiers: Name, email, phone, relationship to student, permissions granted.
- Student-Support Context: Limited access to the student's in-app activity and messaging if the student adds you; any information you submit (feedback, support interactions, etc.).
- Payment Data (if you purchase on behalf of a student).
- Institutional/Professional Identifiers: Name, institutional affiliation, title/role, business contact info, verification data necessary to use Higher-Ed features.
- Account/Permissions: Admin roles, access logs for compliance.
- Payment Data (if applicable to your organization's plan).
(e.g., tutors, school counselors, career services, financial-aid-related services, content providers)
- Entity & Professional Info: Organization name; licenses/certifications; public professional address/description; specialties you choose to share.
- Identifiers: Name, email, phone, role, business address, titles, permissions, authentication data.
- Payment Data (if applicable to your plan).
- Identifiers: Name, email, position/title, institution/organization.
- Reference Content: Recommendation text/ratings/feedback you submit for a student (processed for the student's use within GoGira).
- Communications: Contact dates and correspondence.
- Identifiers & Business Info: Name, email, phone, website, social URLs, business/entity name, industry, audience, tax information, and other application details.
- Sensitive Information (where required by law and with consent if required): Tax IDs, government ID, banking info for payouts.
Partner & Higher-Ed Content. Inside GoGira, colleges/universities (“Higher-Ed”) and career, financial-aid, counseling, internship, employer, tutoring, and related service organizations (“Partners”) may publish information, opportunities, events, and other content so students can discover, evaluate, match with, and connect to them. This content may be promotional in nature, but within GoGira it functions as first-party matching and connection content, not third-party advertising delivered through external ad networks or cross-context behavioral advertising.
Profile. Your “Profile” means the information you choose to include in GoGira (for example: first name/initial, education history and grades, test information, extracurriculars/interests, references/recommendations, uploads, contact preferences, resumes, portfolio, and approximate location). Your “Profile” means the information you choose to include in GoGira, for example: first name/initial, education history and grades, test information, extracurriculars/interests, references/recommendations, uploads, contact preferences, resumes, portfolio, and general location. General location may include ZIP code, county, city, state, or similar non-precise location information used for matching.
GoGira does not include precise real-time geolocation in your profile by default. Precise geolocation is collected only if you enable the optional real-time geolocation feature and is used only to support nearby opportunities, events, services, or location-based recommendations, unless you separately choose to share location information through a specific GoGira feature or workflow.
Profile Sharing. Students may choose to share their profile with higher-ed institutions and/or partners through GoGira for discovery, matching, and connection purposes. If a student shares their profile, approved higher-ed institutions and/or partners may view the information the student has provided within GoGira as part of that shared profile.
Profile sharing is not the same as contact sharing. Sharing a profile does not automatically share the student's direct contact information and does not by itself authorize off-platform contact by phone, text, email, or other channels.
Connections. If a student chooses to connect with a specific higher-ed institution or partner through GoGira, that specific recipient may also view the student's direct contact information and applicable communication preferences as made available through the relevant GoGira feature or workflow.
Messaging and User-Directed Sharing. Students may also choose to share contact information or other information through messages or other interactions at their own discretion. Information a student voluntarily shares in messages or other user-directed interactions is shared by the student.
Compliance note (U.S. states). Because some state laws define “sale” or “sharing” broadly, allowing profile information to be made visible to higher-ed institutions or partners before a connection may in some circumstances be treated as a sale/share. We therefore provide Do Not Sell/Share controls and honor Global Privacy Control (GPC) where required. For ages 13-15, where required, we obtain opt-in before enabling any activity a state might treat as a sale/share. Users under 13 may not use GoGira.
5) How We Use Personal Information
We use personal information to:
- Provide and improve Services: Account creation, authentication, feature delivery, personalization, security, and integrity of the platform.
- Personalize experience: Show relevant Partner Matching Content based on student-provided data and partner criteria.
- Support & communications: Respond to requests, provide updates on features/terms, request feedback, and facilitate messaging between students and partners/Higher-Ed after the student chooses to connect.
- Research & analytics: We use research and analytics primarily in first-party, deidentified, or aggregated form where possible. We do not use private student content, including direct messages, reference submissions, Fast-Track References, essays, portfolio materials, or similar evaluative or sensitive student content, for targeted advertising, unrelated commercial purposes, or generalized AI or machine-learning training without additional explicit permission where required.
- Legal, safety, and fraud prevention: Enforce terms; protect against harm; comply with legal obligations.
- Partner Matching Content is a first-party matching and connection feature based on student-provided data. It is not third-party ad-network advertising or cross-context behavioral advertising.
- Location-based matching and recommendations: Use general location to provide relevant higher-education, career, scholarship, school, service, and event matches. If you enable precise geolocation, we may use it to suggest nearby schools, services, programs, events, or opportunities. Precise geolocation is optional and is not used for hidden tracking, continuous monitoring, unrelated advertising, data brokerage, or cross-context behavioral advertising.
We do not run third-party ad networks inside GoGira. Information posted by Higher-Ed and Partners in GoGira functions as first-party matching and connection content within GoGira, not third-party ad-network advertising.
Off-platform campaigns to students and parents. We may run awareness campaigns on third-party services (e.g., search engines or social media) to explain GoGira and our Services.
- Students ages 13-17. We may show contextual or age-gated ads to teens using the platform's native tools (e.g., “13-17”). We do not: (i) upload or use student lists; (ii) build lookalike audiences from minors' data; (iii) retarget minors from pixels or cookies; or (iv) otherwise use minors' personal information from GoGira to select, target, or measure ads. Where a law restricts targeted advertising to minors (e.g., certain U.S. states), we do not run such targeted ads to those audiences and honor teen opt-out rights.
- Measurement & tracking. If we use off-platform measurement, we limit it to aggregate reporting. We avoid cross-context behavioral tracking tied to minors and honor legally required signals and controls (including Do Not Sell/Share and Global Privacy Control where applicable).
- No use of minors' in-app data for ads. We do not use student profile content or other minors' personal information collected in GoGira to create advertising audiences or to run off-platform campaigns.
6) Legal Bases (EEA/UK/Canada)
- Consent: Where required (e.g., certain categories of data; Profiles for ages 13-15 in certain states). You may withdraw consent at any time (where applicable).
- Contract: To provide Services you request (account, matching, connections).
- Legitimate Interests: Security, product improvement, support, and internal analytics balanced against your rights.
- Legal Obligation / Vital Interests: As required by law or to protect someone's safety.
10) International Data Transfers
We may transfer, store, and process information in countries other than your own (including the U.S.). We use appropriate safeguards (e.g., EU/UK Standard Contractual Clauses) for international transfers where required.
11) Data Retention
We retain personal information for different periods depending on the type of information, the feature involved, the user's role, the purposes for which the information was collected, legal obligations, safety and fraud-prevention needs, dispute resolution, and whether the information is associated with a school, institution, or program workflow.
In general:
- account and profile information are retained while the account remains active and for a reasonable period afterward as needed for legitimate business, legal, safety, and operational purposes;
- messages, references, Fast-Track References, uploads, and workflow materials may be retained for the duration of the relevant relationship, opportunity, or requested service and for a reasonable period afterward as needed for recordkeeping, safety, disputes, legal compliance, and user-directed access;
- support records, logs, and security records may be retained as needed to maintain the Services, investigate incidents, prevent fraud or abuse, and comply with law; and
- deleted information may remain in backups or archived systems for a limited period until those systems rotate or are purged according to our backup and retention schedules.
Users can initiate deletion in Account Settings. Requests are queued, and data are removed from active systems in accordance with our retention schedules and legal obligations. Some information may be retained longer where required or permitted by law, necessary to enforce our agreements, protect safety, prevent fraud, resolve disputes, or comply with institutional or school-related obligations.
12) How We Keep Information Safe
We use administrative, technical, and physical safeguards designed to protect information (encryption in transit where supported, access controls, monitoring, testing). No method is 100% secure, but we aim to protect confidentiality, integrity, and availability.
13) Privacy Controls and Rights
- Your Core Controls (All Users)
Access/Update: Manage account details via Account Settings. - Profile Sharing: Students may choose whether to share their profile with higher-ed institutions, partners, or both through GoGira. If a student shares their profile, approved recipients may view the information the student has provided within GoGira as part of that shared profile.
- Important: Sharing a profile does not automatically share the student's direct contact information and does not by itself authorize off-platform contact by phone, text, email, or other channels.
- Connections: If a student chooses to connect with a specific higher-ed institution or partner through GoGira, that specific recipient may also view the student's direct contact information and applicable communication preferences as made available through the relevant GoGira feature or workflow.
- User-Directed Sharing: Students may also choose to share contact information or other information through messages or other interactions at their own discretion.
- FERPA & References: You may have rights to access school records; you can choose to waive reference access under FERPA. If under 18, consult a parent/guardian and your reference provider's policy.
- Location Controls: Students may manage location settings in GoGira. General location may be required for core matching features. Precise real-time geolocation is optional and may be enabled or disabled at any time through GoGira settings or device settings. Disabling precise geolocation may limit nearby opportunity, event, or service recommendations but will not prevent use of core GoGira matching features.
- Communications Preferences: Users may manage GoGira communications preferences in Account Settings. Consenting to receive messages from GoGira does not, by itself, mean the user has consented to receive marketing or autodialed communications from a higher-ed institution, partner, or other recipient.
- Download Data: Use Download Data for a portable copy.
- Delete Account: Delete anytime in Account Settings.
- “Do Not Sell or Share” & Global Privacy Control
- Minor-Specific Controls
Because some states define “sale”/“sharing” broadly, allowing profile information to be made visible to higher-ed institutions or partners before a connection may in some circumstances be treated as a sale/share. Use our opt-out controls and/or enable GPC; we honor such signals where required.
Ages 13-15: Where required, we obtain opt-in before enabling any activity a state may treat as a sale/share.
16-17: Students may change their profile-sharing choices through available GoGira features, settings, and controls.
We do not run in-product third-party ads or cross-context behavioral advertising to minors.
14) U.S. Supplemental Statements (CCPA/CPRA and Similar Laws)
Categories of Personal Information Collected| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Real name, alias, postal address, phone, IP address, email, account name, login identifiers | YES |
| B. Customer Records (CA Civ. Code 1798.80) | Name, contact info, education, employment, financial info | YES |
| C. Protected Classifications | Gender; date of birth; and other protected classification information you choose to provide, where applicable. | YES |
| D. Commercial Information | Transactions, purchase history, payment info | YES |
| E. Biometric Information | Fingerprints, voiceprints | NO |
| F. Internet/Network Activity | Browsing history, search history, interactions with our sites/apps | YES |
| G. Location | General location, such as city, state, region, ZIP code, county, or approximate location inferred from IP address; and, only if enabled by the user, precise geolocation from device permissions for optional nearby opportunities, events, services, or recommendations. | YES |
| H. Audio/Visual, etc. | Images; audio/video or call recordings related to support/business | YES |
| I. Professional/Employment | Business contact details; job history if you apply to us | YES |
| J. Education | Student records and directory information | YES |
| K. Inferences | Preferences and characteristics | YES |
| L. Sensitive PI (as defined by CPRA) | Account log-in credentials; citizenship or immigration status (if provided); contents of communications sent directly to GoGira, such as support inquiries or other messages where GoGira is the intended recipient; racial or ethnic origin or religious or philosophical beliefs (if voluntarily provided); and government-issued identification information for partner or higher-ed verification, if provided. Precise geolocation, only if the user enables optional real-time geolocation through device permissions. We do not use sensitive personal information, including precise geolocation, to infer characteristics about users or for unrelated advertising, data brokerage, sale, cross-context behavioral advertising, or unrelated profiling. | YES (as applicable; excludes precise geo) |
- We disclosed Categories A, B, C, D, F, G (approximate only), I, J, K, and applicable L to service providers and, where applicable, to higher-ed institutions, partners, and other authorized recipients for the business purposes described in this Policy.
- However, GoGira does not make students' racial or ethnic demographic information available to higher-ed admissions users for admissions-review purposes through GoGira. Where applicable and permitted by law, certain demographic information may be made available to other authorized departments, programs, or recipients, such as financial aid, internships, scholarships, reporting, compliance, or similar workflows, only for the specific purpose for which the information was provided, requested, or lawfully processed.
- We do not run third-party ad networks inside GoGira and do not conduct cross-context behavioral advertising in product.
You may request access, deletion, correction, or a portable copy of your data, and opt out of sale/sharing where applicable. We will verify requests as required by law and respond within statutory timelines. You may use an authorized agent subject to verification. We do not discriminate for exercising rights.
If we offer a financial incentive tied to personal information, we will disclose required terms (including a good-faith estimate of data value and calculation method). You may withdraw at any time.
These states provide similar rights (access, correction, deletion, portability, opt-out of targeted ads/sale/profiling). We provide opt-outs and an appeals process within required timelines.
We apply data minimization and do not engage in targeted advertising to minors.
15) International Supplemental Statements
- Controller: Shyres SCR Inc. (GoGira).
- Legal Bases: Consent; contract; legitimate interests; legal obligation; vital interests.
- Transfers: We use SCCs and other safeguards where required.
- Your Rights: Access, rectification, erasure, restriction, objection, portability, and withdrawal of consent where applicable. You may lodge a complaint with your local DPA.
We rely on express or implied consent as required; you may withdraw consent (subject to legal/contractual limits). Complaint rights to the OPC or provincial authorities remain available.
We comply with applicable national privacy principles. You may request access/correction and lodge complaints with the relevant regulator.
Inside GoGira, Partner and Higher-Ed content functions as first-party matching and connection content for discovery, evaluation, and connection, not third-party ad-network advertising or cross-context behavioral advertising.
16) Contact Us
GoGira - Data Privacy Office6475 E. PCH, Suite #355
Long Beach, CA 90803, United States
contact@gogira.com
9) Social Logins
If you register or log in using a social account, we receive certain profile information (e.g., name, email, profile image) per that platform's terms. We use it only as described in this Policy.